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        • Health Insurance Counseling & Advocacy Program – (HICAP)
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        • Our Address:
            1470 Civic Court, Suite 200
          Concord, CA 94520
           925.681.6300
            925.313.8301
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    We want to continuously improve how we provide services to you, our customer. We believe in treating you with courtesy and respect.

    To help us better meet your needs, please tell us how we are doing. It’s as easy as filling out this questionnaire.

    You are important to us. Thank you for taking the time to share your ideas about how we can make your EHSD experience better.

    Kathy Gallagher, Director
    Contra Costa County
    Employment & Human Services

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    EHSD staff treated me respectfully and professionally.
    I received clear and complete information.
    I received fast service and staff made an effort to reduce delays.
    I was informed about my services and understand the next steps.
    When I went to an EHSD building, the staff greeted me and I felt welcome.
    Signs to guide me were clear at the EHSD building I visited.
    EHSD maintained my privacy at all times.
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