Area Agency on Aging

CC County Agency Area on Aging
Public Meeting Announcement

Cooling Tips To Survive Summer Heat

Area Plan Documents

Dear Aging Community and Advocates,

California Department of Aging (CDA) has partnered with The Institute on Aging to expand the Friendship Line’s ability to accept calls from older Californians from any county! The Friendship Line is the only accredited crisis line in the country for older adults, adults living with disabilities, and their caregivers.
The phone line is staffed with specialists who provide emotional support, grief support, active suicide intervention, information and referrals. Sometimes the road to happiness begins by simply saying hello to someone who cares. If you, or a loved one, could benefit from a friendly conversation, Toll-free, 24-hour number: 1-800-971-0016.

“Stay Home. Save Lives. Check In.” is a new campaign which urges all Californians to check in on vulnerable neighbors with a call, text or physically-distanced door knock. The Governor also announced the creation of a statewide hotline — 833-544-2374 — in coordination with the non-profit local 2-1-1 systems, so that Californians have a one-stop shop to answer their questions and get assistance during this crisis. For example, the 2-1-1 system is able to help older Californians access grocery and medication delivery while staying at home.

California Volunteers has launched their Neighbor-to-Neighbor campaign, which calls on neighbors to be the first line of support for California’s most vulnerable residents who have been advised to stay at home during the COVID-19 pandemic. The Neighbor-to-Neighbor campaign is focused on older adults and promotes ways to safely check on your neighbors, family and friends.

 Let us know what we can do for you, we are here!

 Laura Cepoi, Program Manager

Contra Costa County Area Agency on Aging

Area Agency on Aging Information & Assistance Helpline (925) 229-8434

Available to assist callers with questions and referrals for food resources in addition to all programs and groups in Contra Costa County to assist those 60 and older and disabled adults. Hours open are between 8am to 5pm, Monday through Friday.

Health Insurance Counseling and Advocacy Program (HICAP) (925) 602-4163

Will offer services by phone only; all public information and classes are cancelled.

Contra Costa County Advisory Council on Aging

In response to the ‘Stay Home. Save Lives. Check In.’ campaign which urges all Californians to check in on vulnerable neighbors with a call, text or physically-distanced door knock. The ACOA redesigned their concerned neighbor flyer to encourage neighbors to look in on their older neighbors that they may have concern for during the COVID pandemic. ACOA members will be posting this flyer on social media streams- Next Door and others, to provide general resource numbers to those in need. You can find the flyer in the link below.

Be-A-Good-Neighbor-during-COVID19

ACCESSING MEALS DURING SHELTER-IN-PLACE ORDINANCE

Contra Costa County Food Resource Map: https://cccgis.link/Food

For a centralized list of food resources, please visit: www.foodbankccs.org/frdcc

EMERGENCY FOOD DISTRIBUTION:

Monument Crisis Center https://www.monumentcrisiscenter.org/ will hold emergency food distribution open to all in need during the following dates and times:

Monday April 27th 9am-12pm

Tuesday April 28th 9am-12pm

Senior Nutrition Program  (925)313-6310

All clients, whether congregate or home delivered, will be provided a 7-day frozen meal pack once a week that also includes a loaf of bread, a 1/2 gallon of milk, and an assortment of fruits/juices. Congregate meal participants may either pick up their meals at an assigned site or arrange for deliver, if it is available. This is weekly frozen meal arrangement was established to enforce social distancing and to reduce the risk of spreading infection.

In the past two weeks the program has seen a 75% increase in home delivered meals and a 69% increase in congregate pick-up or delivered meals, bear in mind that quantity of meals have increased to 7 days from the typical 5 days per week pre-COVID. There has been an overall 39% increase in individuals served.

Please call the Senior Center sites directly to pre-order meals for pick-up on the assigned days, as detailed below. If folks have not enrolled in the congregate nutrition program in the past, they must complete a required assessment form at the senior center when they first receive a frozen meal pack.

Meal Pick-up Schedule by site:

C.C. Café Site List Café Manager Pick-Up Day Phone
Ambrose Community Center

3105 Willow Pass Rd., Bay Point, CA 94565

Evelyn Baclig Monday 925-458-2662
Brentwood Senior Center

193 Griffith Lane, Brentwood, CA 94513

Donna Martin Tuesday 925-516-5398
Concord Senior Center

2727 Parkside Circle, Concord, CA 94519

Anne Fisher Thursday 925-825-1488
Crockett Community Center

850 Pomona Ave., Crockett, CA 94525

Dana Jividen Wednesday 510-787-1341
El Cerrito Senior Center

10940 San Pablo Ave, El Cerrito, CA 94530

Mariya Limon Wednesday 510-559-7677
Hercules Senior Center

111 Civic Drive, Hercules, CA 94547

Kristina Griffith Tuesday 510-799-8219
Martinez Senior Center

818 Green Street, Martinez, CA 94553

Rita Wells Monday 925-646-2598
North Richmond Senior Center

515 Silver Ave., North Richmond, CA 94801

Linda Woodards Tuesday 510-255-7799
Pittsburg Senior Center

300 Presidio Lane, Pittsburg, CA 94565

Sandra McQuade/ Aloha Baker Monday and Tuesday 925-439-2136
Pleasant Hill Senior Center

233 Gregory Lane, Pleasant Hill, CA 94523

Cassie Eternal Wednesday 925-798-8788
Richmond Senior Center

2525 Macdonald Ave., Richmond, CA 94801

Carlette Harris-Vigil Tuesday 510-307-8087
Rodeo Senior Center

189 Parker Ave., Rodeo, CA 94572

Steven Longenbohn Thursday 510-799-2706
San Pablo Senior Adult Center

1943 Church Lane, San Pablo, CA 94806

Edith Figueroa Tuesday and Friday 510-215-3090
San Ramon Senior Center

9300 Alcosta Blvd., San Ramon, CA 94583

Angie Roncagliolo/

Grace Stanfield/

Gigi Merritz

Tuesday 925-973-3250
Walnut Creek Community Center

1375 Civic Dr., Walnut Creek, CA 94596

Sherri Jeha / Cathy Tiza Wednesday 925-280-7310

Meals on Wheels Diablo Region (MOWDR)    (925)937-8311

MOWDR provides home delivered meals to Central and East County and operates CC Cafés in Walnut Creek, Rodeo, Crockett, Concord, Pittsburg, and Bay Point. They will be distributing frozen meals and emergency packs beginning on April 6th.

In conjunction with the City of Concord and Mt. Diablo Unified School District, MOWDR is distributing meals to older adults who are residents of Concord. The Concord Care Program is partnering seniors with volunteers to pick up groceries in addition to the free meals distribution program from the City of Concord:

City of Concord https://neighborexpress.org/concord

ADDITIONAL FOOD RESOURCES

The City of Walnut Creek has launched a new program called, Neighbor Express, where volunteers grocery shop for the folks who are most vulnerable in our community during the “shelter in place” mandate. Website: https://walnutcreek.neighborexpress.org/

This is how the program works:  Walnut Creek “neighbors” will receive a call after they fill out the form online or by phone (925)322-0264, in order to confirm their order and connect them with the volunteer. All deliveries are made by dedicated neighbors from their community who commit to following health guidelines (like gloves, social distancing, and lots of hand washing!)

They will drop a bag at their door and, if payment is needed, you can safely give them a check/cash/digital reimbursement. Groceries are paid for by the neighbor, but the service by the volunteer is free. Please note, it can take to a couple of days to get paired with a volunteer and schedule a delivery but we will keep you informed throughout the process.

Nightingale Home Care, is also offering a free grocery pick-up service to Contra Costa County seniors and disabled adults. This service will pick up groceries needed and delivered to the person in need. There will be no charge for time and gas but the recipient is responsible for the grocery bill which will be charged to their card upon delivery. Contact: (925)391-3700

Fresh Approach’s Mobile Farmers’ Market will also continue to offer service as an essential food resource in the community. Market routes will be adapted to serve one site per city, for a longer period of time at those sites.

For the most updated schedules visit https://www.freshapproach.org/mobilemarket/#schedule. This week we are operating our Wednesday Richmond and Friday San Pablo routes at the following locations:

  • Wednesday, Richmond: 1 stop only — 10:00am – 2:00pm, Richmond Civic Center, at 440 Civic Center Plaza, between Barrett Ave & Nevin Way, Richmond
  • Friday, San Pablo:  1 stop only — 10:00am – 2:00pm, San Pablo City Hall, at 13831 San Pablo Ave, San Pablo

The Mobile Farmers’ Market offers fresh, local produce with a 50% discount for all residents who receive CalFresh, WIC, SSI/SSDI, Medi-Cal, food pantry services, or are identified as food-insecure via a short survey.

 Staying Connected during COVID-19

While sit-down meals at Contra Costa Cafes and other group activities are being cancelled to prevent the spread of COVID-19, alternative programs can provide connection if you are alone or feeling isolated. Below are free ways to learn something new or have a comforting chat with a trained volunteer.

Covia – Well Connected Program    Available to any older adults who are limiting their in-person interactions for safety reasons, but still want to be connected to others. Activities for older adults in Spanish and English are available from HOME via phone or computer.

Well Connected in English  Website: https://covia.org/services/wellconnected/

Assistance League of Diablo Valley – TeleCare

TeleCare provides a daily reassurance call to housebound people, for the health and welfare of the client, as well as for a friendly chat and exchange of ideas. Trained volunteers call clients Monday through Friday mornings, beginning at 9 a.m.

Call (925) 934-0901

https://www.assistanceleague.org/diablovalley/philanthropic-programs/telecare/

Meals on Wheels Diablo Region (MOWDR)    (925)937-8311

MOWDR also offers The Telephone Reassurance Program is able to take on additional referrals to ease social isolation. The Telephone Reassurance Program has expanded capacity to accommodate additional referrals to ease social isolation.

Care Management is still able to provide service over the phone. They are available to help seniors talk through this crisis and to help connect them with services.

Mobility Matters (925) 284.2207

Mobility Matters is now picking up and delivering groceries and prescriptions for their clients (without in person contact) and also helping clients set up individual emergency plans including delivery of emergency weather radios. Everyone gets a reassurance call weekly to check in and listen for their needs and concerns and meet as many of their needs as possible directly or by referral. We also ask if they have any health care concerns and screen for symptoms of COVID-19. All staff is working from home, but calls coming into the office and emails go directly to our cell phones/home computers, so they can be responded to in a timely manner.

Contra Costa Ombudsman Program (925) 685-2070

Intake staff will be working from home, they will not be going into any facilities, every facility will be asked a set of questions including- what are the discharge plans this week? Enough supplies? Hospice? Calls will be collected and returned every 30 minutes – complaints and all matters of business.

Contra Costa Legal Services (CCSLS)(925) 609-7900

CCSLS is open and is available by telephone.  Staff is working remotely, so please advise clients to leave a message and their call will be returned as quickly as possible.

While the courts are closed during the month of April, we are still available to consult with clients about urgent matters such as tenants’ rights, prevention of elder abuse, and debtors’ rights.  We are also available to assist with Advance Health Care Directives by telephone.

All other less urgent matters and those requiring in-person visits can be scheduled after the shelter in place has lifted.

Alzheimer’s Association (800) 272-3900

Alzheimer’s Association operations continue virtually. They will reevaluate these measures on an ongoing basis and resume in-person engagements as soon as possible, based on public health guidelines.

Adjustments to services include offering educational programs, support groups, and care consultations online and/or by phone; a number of programs may be rescheduled as well.

For updates on meetings and events, please visit alz.org/norcal

Choice in Aging Programs:

Adult Day Health Care programs – Mt. Diablo (925) 682-6330 and Bedford Center (925) 778-4171
As of Friday, March 20, the state has stopped all congregate services and asked our centers to redesign our models of service delivery to meet the health and safety needs of our beloved participants and their caregivers. We are still open and operational, though in a way that prevents spread and still meets needs. We look forward to providing support telephonically, electronically, on porches (delivery services) and in homes (where medically necessary).

Multipurpose Senior Services Program (925) 682-6300
These programs continue to operate serving all the same people, but in-home visits are not happening currently in order to reduce exposure. These are care management programs and did not provide direct care, so we are not lessening a service, just redesigning it to meet the challenges of the time.

California Community Transitions Program (925) 778-4171
We continue to provide transitions out of skilled nursing facilities back to community living. We have converted to an almost entirely telephonic and electronic/video coordination. We are embracing the effort to flatten the curve.

Caregiver Support Groups and Retreats (925) 682-6330
Our Caregiver Retreats are on a temporary hold; however we have social workers at our Pleasant Hill and Antioch locations that can provide telephonic support. Our Caregiver Support Groups are also on a temporary hold, however, we are working with the Alzheimer’s Association to look at telephonic and electronic ways to convene them. As noted above, you can call our Pleasant Hill or Antioch locations for social work support.

Diablo Valley Foundation for the Aging (925) 945-8040

Diablo Valley Foundation for the Aging (DVFA) is working remotely and continuing to provide Fiduciary and Care Management services to clients and seniors in need while observing social distancing guidelines.  DVFA provides financial organization and management resources/support, and Care Management for seniors who do not have immediate family or a close support system

Family Caregiver Alliance (800) 445-8106

Family Caregiver Alliance (FCA) is open with all staff working remotely. We are delivering all services including caregiver assessments, counseling, respite authorization on a risk assessed basis, other support and education by phone and video chat.

New caregivers seeking help: please dial extension 331. New caregivers can start the intake process online by going to www.caregiver.org and clicking on CareJourney on the homepage.

We continue offering services through our website including articles and overviews on health conditions, planning for care, daily care, self-care, legal issues and more, educational webinars and videos on caregiving topics and pre-recorded, downloadable stress-reduction exercises (mindfulness meditation, deep breathing, guided imagery.)

FCA’s regularly updated caregiver COVID-19 blog includes key resources relevant for caregiver.  You can find it by visiting: https://www.caregiver.org/coronavirus-covid-19-resources-and-articles-family-caregivers

Jewish Family and Community Services (925) 927-2000

JFCS East Bay’s offices are closed, but the agency is open. During working hours, calls are being forwarded to our office managers and will be answered. Providing services via phone and video chat:

  • Meal, grocery, and supply deliveries to seniors and Holocaust survivors.
  • Emergency financial assistance focused on housing and food security for refugees, immigrants, and low-income families, many of whom have lost jobs and may be ineligible for government assistance.
  • Crisis counseling and case management for seniors and Holocaust survivors.
  • Ongoing therapy for young children already exposed to trauma, who are now dealing with another significant challenge in their lives.
  • Immigration legal services for vulnerable, low-income immigrants.
  • Parenting support for families suddenly juggling school, work, and home duties.
  • Volunteer matching for isolated seniors and Holocaust survivors to receive friendly calls a few times a week.

Free Activity Online Links

COVID -19   OFFICIAL RESOURCE GUIDE – Web Links

CalOES (Office of Emergency Services) has posted new guidance documents for schools, event organizers, first responders, and other groups here: https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/Guidance.aspx

Contra Costa Health Services – Public Health Division https://www.coronavirus.cchealth.org/

Contra Costa Health Services – For Providers: https://cchealth.org/coronavirus/#Providers

Contra Costa Health Services – Coronavirus Call Center – (844) 729-8410

Area Agency on Aging: Meeting the Needs of our County’s Older Population

Our mission at the Contra Costa County Area Agency on Aging (AAA) is to provide leadership in addressing issues that relate to older Californians, to develop community based systems of care that provide services which support independence within California’s interdependent society, and which protect the quality of life of older adults and persons with functional impairments, and to promote citizen involvement in the planning and delivery of service.

The AAA was formed in 1975 by the Contra Costa County Board of Supervisors to develop a system of care and support for adults aged 60 and older and adults with disabilities to lead independent and dignified lives in their own homes for as long as possible. Committed to identifying services and meeting unmet needs, the AAA works to coordinate existing programs and develop new services by partnering with community organizations and pursuing funding resources which would help to enhance or create new programs.

Caring for Seniors

Adult Day Care is a social weekday program which provides stimulating activities in a supervised and protective setting for dependent adults aged 60 and older. Meals and snacks are provided and individualized plans of care are developed for each participant.

Ombudsman services include complaint investigation and resolution services to residents over the age of 60 residing in skilled nursing homes and residential care facilities.

Family Caregiver provider services are implemented by the AAA to addresses the specific needs of family members who provide care to an elderly relative. Through a network of agencies, family caregivers are provided with respite services, resource information, counseling, assistive living devices, and services to grandparents who are providing custodial care to a child.

Volunteers provide home visiting services to the frail elderly, and those who are isolated and homebound. The goal of the program is to reduce the risk of inappropriate institutionalization and provide comfort and reassurance.

Friendly Visitors  volunteers are screened and matched to isolated, home-bound seniors in need of social contact.  Visitors may assist with letter-writing, limited personal shopping, library services and outings among other activities.  Volunteers are also trained to conduct safety assessments and make referrals for various appropriate other services.

Home Care Registry provides referrals of seniors needing low cost chore services to home care agencies with whom SOS has agreements. The Registry program also provides care-givers, from its own list, for one-off emergency situations. SOS trains care-givers both for home care agencies and among its own providers and in the community at large.

Fall Prevention provides in-home Occupational Therapist assessments and evaluations for seniors at risk of falls and/or of being institutionalized due to inadequacies in the home.  The program further provides assistive devices and home modifications to enable seniors to remain safely in their homes. Additionally, the Fall Prevention Program provides “Tai Chi for Better Balance” classes, county-wide, as well as in the homes of home-bound seniors, to improve seniors’ balance and decrease instances of falls.

SNAP-ED is a Supplemental Nutrition Assistance Program providing ongoing Tai Chi classes at two low-income senior centers and teaches nutrition classes at several county locations.

In-Home Services Registry assists frail, elderly persons in Contra Costa County to reduce the risk of diminishing capacities to perform essential household and personal care tasks. Program staff recruit, screen and match Registry providers with clients.

Transportation Assistance

Volunteers provide assistance with transportation by running errands or transporting seniors to various appointments, shopping, or other needed trips, which would not be possible without this service.

Meal Programs

Our Senior Nutrition Program serves an average of 16,000 meals a month at 21 different café sites throughout Contra Costa County. Transportation is provided to these centers for those who cannot drive to a site on their own. A registered dietician presents nutritional education programs at each of the congregate meal sites.

More than 2,000 homebound seniors over 60 receive home delivered meals at least five days a week through the Senior Nutrition Program. On average, 19,000 meals are delivered each month to all areas of the county, from Richmond to Brentwood.

Health Insurance Counseling Services

Health Insurance Counseling and Advocacy Program (HICAP) provides seniors and disabled people with free assistance with Medicare concerns, paperwork involving medical bills and claims, HMO’s, Medicare Supplemental Insurance, nursing home insurance and legal appeals.
HICAP provides individual counseling at convenient locations in Contra Costa County or at a person’s home, if needed. The counselors also help with problems regarding denial of medical care, insurance policy analysis and prescription drug coverage. HICAP is a program of the California Department of Aging and Contra Costa County.

Legal Services

Contra Costa Senior Legal Services offers free legal advice, information and representation to Contra Costa County seniors 60 years and older for civil matters concerning preservation of housing, consumer finance, and protection from elder abuse (restraining orders). Further information may be obtained from (925) 609-7900.

Money Management

The Diablo Valley Foundation for the Aging provides bill paying and money management services for seniors, who for a variety of reason, may need assistance every month paying their bills, depositing checks, recording all transaction and balancing accounts. These are provided by trained bill payers of Diablo Valley Foundation for the Aging.

Community Advocacy

The Contra Costa County Advisory Council on Aging (AAA) may have up to 40 members who advise the Area Agency on Aging and make recommendations to the Board of Supervisors. They act as advocates for older people and review the funding of program operations for seniors. Call Jaime Ray at 925-602-4172 if you are interested in becoming a member of the Contra Costa County Advisory Council on Aging.

AAA provides grass root economic support to three senior coalitions serving the western, central and eastern geographical regions of the county. The coalitions provide services specifically tailored to meet the needs and interests of their particular constituency.

  • West County Senior Coalition
  • Central County Senior Coalition
  • East County Senior Coalition

The Information and Assistance call center provides seniors and their families with information on community services and programs that help solve the problems faced by our older population. By linking people with appropriate services, the program empowers them to make good choices and enhance the quality of their lives. Services rendered include telephone counseling regarding available resources. Staff maintains up-to-date resource listings on areas of concern such as housing, transportation, care giving, adult day care programs, help in the home, and health issues. Information and Assistance provides resource guides, fact sheets and helpful literature.

We assist adults and people with disabilities to maximize self-sufficiency, safety and independence.

For more information on the Area Agency on Aging or other programs offered in our community, please call Information and Assistance at:

Land-line callers from inside Contra Costa County:
(800) 510-2020
Outside Contra Costa County or from cell phones:
(925) 229-8434

Other Helpful Links

From the National Resource Center on Nutrition and Aging:
New Resources at the Administration on Community Living/Administration on Aging Nutrition Services
(OAA Title IIIC Page)

The Nutrition Services page on the Administration on Community Living’s website has been tremendously updated. If you haven’t visited it recently, please do!

New Resource from the National Institute on Aging
Free Web Content on Nutrition and Health

The National Institute on Aging at the National Institutes of Health now offers a new, free tool. Use it to get credible, relevant health information for your website eliminating the need to write your own material or worry about updating it. The information—based on the latest scientific findings—will update automatically.
Topics available include: Alzheimer’s disease, Exercise for older people, Healthy eating after age 50, Falls, Diabetes, Arthritis, Osteoporosis, Dietary supplements for older people, and more. Spanish and English versions are available.

For additional information on the Contra Costa County Area Agency on Aging and/or the Advisory Council on Aging, you may contact:

Anthony Macias at (925) 602-4175 or via fax (925) 602-4178
400 Ellinwood Way, Pleasant Hill, CA 94523
[email protected]