Area Agency on Aging

Meeting the Needs of our County’s Older Population

Our mission at the Contra Costa County Area Agency on Aging (AAA) is to provide leadership in addressing issues that relate to older Californians, to develop community based systems of care that provide services which support independence within California’s interdependent society, and which protect the quality of life of older adults and persons with functional impairments, and to promote citizen involvement in the planning and delivery of service.

The AAA was formed in 1975 by the Contra Costa County Board of Supervisors to develop a system of care and support for adults aged 60 and older and adults with disabilities to lead independent and dignified lives in their own homes for as long as possible. Committed to identifying services and meeting unmet needs, the AAA works to coordinate existing programs and develop new services by partnering with community organizations and pursuing funding resources which would help to enhance or create new programs.

Area Plan Documents

Caring for Seniors

Adult Day Care is a social weekday program which provides stimulating activities in a supervised and protective setting for dependent adults aged 60 and older. Meals and snacks are provided and individualized plans of care are developed for each participant.

Ombudsman services include complaint investigation and resolution services to residents over the age of 60 residing in skilled nursing homes and residential care facilities.

Family Caregiver provider services are implemented by the AAA to addresses the specific needs of family members who provide care to an elderly relative. Through a network of agencies, family caregivers are provided with respite services, resource information, counseling, assistive living devices, and services to grandparents who are providing custodial care to a child.

Volunteers provide home visiting services to the frail elderly, and those who are isolated and homebound. The goal of the program is to reduce the risk of inappropriate institutionalization and provide comfort and reassurance.

Friendly Visitors  volunteers are screened and matched to isolated, home-bound seniors in need of social contact.  Visitors may assist with letter-writing, limited personal shopping, library services and outings among other activities.  Volunteers are also trained to conduct safety assessments and make referrals for various appropriate other services.

Home Care Registry provides referrals of seniors needing low cost chore services to home care agencies with whom SOS has agreements. The Registry program also provides care-givers, from its own list, for one-off emergency situations. SOS trains care-givers both for home care agencies and among its own providers and in the community at large.

Fall Prevention provides in-home Occupational Therapist assessments and evaluations for seniors at risk of falls and/or of being institutionalized due to inadequacies in the home.  The program further provides assistive devices and home modifications to enable seniors to remain safely in their homes. Additionally, the Fall Prevention Program provides “Tai Chi for Better Balance” classes, county-wide, as well as in the homes of home-bound seniors, to improve seniors’ balance and decrease instances of falls.

SNAP-ED is a Supplemental Nutrition Assistance Program providing ongoing Tai Chi classes at two low-income senior centers and teaches nutrition classes at several county locations.

In-Home Services Registry assists frail, elderly persons in Contra Costa County to reduce the risk of diminishing capacities to perform essential household and personal care tasks. Program staff recruit, screen and match Registry providers with clients.

Transportation Assistance

Volunteers provide assistance with transportation by running errands or transporting seniors to various appointments, shopping, or other needed trips, which would not be possible without this service.

Meal Programs

Our Senior Nutrition Program serves an average of 16,000 meals a month at 21 different café sites throughout Contra Costa County. Transportation is provided to these centers for those who cannot drive to a site on their own. A registered dietician presents nutritional education programs at each of the congregate meal sites.

More than 2,000 homebound seniors over 60 receive home delivered meals at least five days a week through the Senior Nutrition Program. On average, 19,000 meals are delivered each month to all areas of the county, from Richmond to Brentwood.

Counseling Services

Health Insurance Counseling and Advocacy Program (HICAP) provides seniors and disabled people with free assistance with Medicare concerns, paperwork involving medical bills and claims, HMO’s, Medicare Supplemental Insurance, nursing home insurance and legal appeals.
HICAP provides individual counseling at convenient locations in Contra Costa County or at a person’s home, if needed. The counselors also help with problems regarding denial of medical care, insurance policy analysis and prescription drug coverage. HICAP is a program of the California Department of Aging and Contra Costa County.

Legal Services

Contra Costa Senior Legal Services offers free legal advice, information and representation to Contra Costa County seniors 60 years and older for civil matters concerning preservation of housing, consumer finance, and protection from elder abuse (restraining orders). Further information may be obtained from 510-374-3712.

Community Advocacy

The Contra Costa County Advisory Council on Aging (AAA) may have up to 40 members who advise the Area Agency on Aging and make recommendations to the Board of Supervisors. They act as advocates for older people and review the funding of program operations for seniors. Call Jaime Ray at 925-602-4172 if you are interested in becoming a member of the Contra Costa County Advisory Council on Aging.

AAA provides grass root economic support to three senior coalitions serving the western, central and eastern geographical regions of the county. The coalitions provide services specifically tailored to meet the needs and interests of their particular constituency.

  • West County Senior Coalition
  • Central County Senior Coalition
  • East County Senior Coalition

The Information and Assistance call center provides seniors and their families with information on community services and programs that help solve the problems faced by our older population. By linking people with appropriate services, the program empowers them to make good choices and enhance the quality of their lives. Services rendered include telephone counseling regarding available resources. Staff maintains up-to-date resource listings on areas of concern such as housing, transportation, care giving, adult day care programs, help in the home, and health issues. Information and Assistance provides resource guides, fact sheets and helpful literature.

We assist adults and people with disabilities to maximize self-sufficiency, safety and independence.

For more information on the Area Agency on Aging or other programs offered in our community, please call Information and Assistance at:

Land-line callers from inside Contra Costa County: (800) 510-2020
Outside Contra Costa County or from cell phones (925) 229-8434

Other Helpful Links

From the National Resource Center on Nutrition and Aging:

New Resources at the Administration on Community Living/Administration on Aging

Nutrition Services (OAA Title IIIC Page)

The Nutrition Services page on the Administration on Community Living’s website has been tremendously updated. If you haven’t visited it recently, please do!


New Resource from the National Institute on Aging
Free Web Content on Nutrition and Health

The National Institute on Aging at the National Institutes of Health now offers a new, free tool. Use it to get credible, relevant health information for your website eliminating the need to write your own material or worry about updating it. The information—based on the latest scientific findings—will update automatically.
Topics available include: Alzheimer’s disease, Exercise for older people, Healthy eating after age 50, Falls, Diabetes, Arthritis, Osteoporosis, Dietary supplements for older people, and more. Spanish and English versions are available.


For additional information on the Contra Costa County Area Agency on Aging and/or the Advisory Council on Aging, you may contact:

Jaime Ray at (925) 602-4172 or via fax (925) 602-4178
400 Ellinwood Way, Pleasant Hill, CA 94523