Are you homeless and need to pick up mail?
The United States Postal Service (USPS) will no longer allow Contra Costa County Employment and Human Services Department (EHSD) to request General Delivery mail service on behalf of customers.
In order to receive ongoing mail from EHSD, please provide a mailing address where you can pick up your mail. The mailing address that you choose can be:
- The mailing address of a trusted friend, relative or other secure address where mail can be received, as long as you have permission to receive mail at that location.
- A General Delivery mail service address, however you must set up this service individually with the Post Office.
- A PO Box.
- Call the EHSD automated information line at (866) 663-3225 to update your mailing address.
- Call your current Eligibility Worker and provide an alternate address.
- Go Online and Report a Change of Address by logging in to EHSD.org website
- Go Online to BenefitsCal and click Report Changes and follow the instructions to report a change of address
How to Apply for a PO Box
You can submit a written application for PO Box service to a local post office by completing the How to Apply for a PO Box form (PS Form 1093). The PS Form 1093 must be submitted to the Post Office, EHSD is unable to establish PO Box service. The Postmaster may approve the application under certain conditions. If approved for a PO Box, please provide the PO Box address above so we can update your case record.
How to Apply for General Delivery
Persons interested in General Delivery should speak with the postmaster at a local post office. Limitations on the amount of time you are able to use General Delivery, if any, are determined by the postmaster. If approved for General Delivery, please provide the General Delivery address so we can update your case record.

