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About Us

Our Vision

Contra Costa County will continue to be a thriving community where all individuals and families can be healthy, safe, secure and self-sufficient.

Our Mission

Employment and Human Services (EHSD) partners with the community to deliver quality services to ensure access to resources that support, protect, and empower individuals and families to achieve self-sufficiency.

Our Core Values

Promote Organizational Excellence: We value our staff and encourage all to do their best work. We provide an environment that encourages wellness and work-life balance.
Deliver Exceptional Customer Experience: We are customer driven, responsive, and respectful. We stand for dignity for all, working to ensure everyone reaches their full potential.

Promote Organizational Excellence: We value our staff and encourage all to do their best work. We provide an environment that encourages wellness and work-life balance.
Deliver Exceptional Customer Experience: We are customer driven, responsive, and respectful. We stand for dignity for all, working to ensure everyone reaches their full potential.

Practice Ethical Behavior: We value integrity and honesty in all our interactions. We hold ourselves accountable for exemplary work by all.
Respect Diversity: We honor individual differences, value inclusion, and equity for all.

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Our Vision

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Contra Costa County will continue to be a thriving community where all individuals and families can be healthy, safe, secure and self-sufficient.

Our Mission

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Employment and Human Services (EHSD) partners with the community to deliver quality services to ensure access to resources that support, protect, and empower individuals and families to achieve self-sufficiency.

Our Core Values

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Promote Organizational Excellence: We value our staff and encourage all to do their best work. We provide an environment that encourages wellness and work-life balance.
Deliver Exceptional Customer Experience: We are customer driven, responsive, and respectful. We stand for dignity for all, working to ensure everyone reaches their full potential.

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Openly Communicate: We are transparent, honest, respectful, and assume positive intent in all communication. We actively listen to our customers, responding to their feedback, questions and needs.
Embrace Change: We embrace change as an opportunity to improve and provide excellent services to our customers and deepen our partnerships with community providers. We look to innovation and technology as an important avenue for change and strive to remain curious and strategic in all we do.

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Practice Ethical Behavior: We value integrity and honesty in all our interactions. We hold ourselves accountable for exemplary work by all.
Respect Diversity: We honor individual differences, value inclusion, and equity for all.

We serve a diverse county

  • We have over 1,163,891 residents (as of 2026) living within 798 square miles, the ninth largest county in the state.
  • There are 19 cities and 36 unincorporated areas located within three geographically distinct regions: East Contra Costa, Central Contra Costa, and West Contra Costa
  • Our diverse population is 36.3% Caucasian (not Hispanic or Latino), 28.2% Hispanic or Latino, 7.7% Black or African American, 19.9% Asian, 1.1% American Indian and Alaska Native, 0.4% Native Hawaiian and Other Pacific Islander, 14.6% some other race, and 16.6% two or more races.
  • The median household income in Contra Costa County is $127,221.
  • Last Fiscal Year (July – June 2022), our unemployment rate averaged 4.5%. and 7.2% of our population has income below the poverty level.
  • Nearly 1,900 Employment & Human Services staff are located in 39 locations throughout the county near the people we serve.
  • Last Fiscal Year (July 2024 – June 2025), our unemployment rate averaged 4.65%. In 2024, 8.4% of our population had income below the poverty level.
  • 1,957.5 Employment & Human Services staff are located in 87 locations throughout the county near the people we serve.
  • In 2025 we served nearly 432,782 unique individuals, 37% of Contra Costa County residents.
To learn more, check out EHSD’s latest Annual Report.

As a group, we’re probably pretty much like you

  • We enjoy watching our families thrive, friendships grow deeper and communities become stronger. Our jobs are meaningful and provide us with the opportunity to offer the highest quality service to the residents of Contra Costa County. We strive to treat all people with respect, dignity and fairness
  • Bilingual staff provide services in Spanish, Vietnamese, Farsi, Pashto, Dahri, Korean, Cantonese, Mandarin, Tagalog, American Sign Language, and more. Contract translators are available to communicate in other languages.
  • The majority of our staff is represented by SEIU Local 1021, AFSCME 2700 and 512 and Employees Association, Local 1 and IFPTE Local 21.
  • In Program Year 2023-2024 we assisted 1,043 job seekers. We provide technical program training for Workforce Services, Children & Family Services and Adult & Aging Services, and professional development classes for all staff.
  • The Employment & Human Services Department is responsible for a budget in excess of $731 million about 6% is funded by the County, and the remaining 94% is from federal, state, and state-funded local revenues and grants. We administer over 60 programs mandated by federal, state and local governments.