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Instructions for using the Employment
& Human Services Web Site
Contents:
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Welcome to the Contra
Costa County Employment & Human Services Department web site. On
this page you will find an introduction to the use of our site and
a brief explanation of what you will find within it.
You can click on the word [help]
within these instructions for further details if needed. We are
eager to hear from you. At any point during your use of our site,
if you would like to send us an email, call or write a letter, just
click on “Contact Us” found
at the bottom of any page to find a quick list of contact information.
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Software Requirements:
In order to use our site effectively, you must be using either Internet
Explorer or Netscape Navigator version 3 or higher. [help]
You must have your monitor resolution set at 800x600
or higher. [help]
It is ideal, but not required for you to have
the Flash plug-in or the Shockwave plug-in installed. [help]
There are some documents that can be downloaded
from our site that are in the PDF format. To view PDF documents,
you need to have Adobe Acrobat Reader installed. If Reader is installed
and the documents do not open automatically, try opening Reader
first then using the File Menu in Reader to open the downloaded
document. [help]
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Finding Your Way Around:
Our site is made up of 5 distinct sections each with their own unique
set of choices. Each section corresponds to our department bureaus.
On all of our pages you will see these 5 sections across the top
of the page: “Employment & Human Services”,
“Workforce Services”, “Children
& Family”, “Aging and
Adult”, and “Community Services”. Simply point your arrow at one of these menu headings
to see your choices (no click needed). Move your mouse over your
choice within that menu and CLICK once. In a few moments the information
you requested will appear. Each section or bureau is color coded
as a frame of reference.
Many pages will have additional “links”.
These will be underlined and colored text (normally in blue). Just
click on any link you wish to find further information.
There are some links that will take you to different
web sites. Please come back! When a link sends you to a different
site, a new window will be opened. To return to our site, simply
close the new window containing the other web site.
At the bottom of every screen, if you scroll down
you will find the choices: “Instructions”,
“Site Map”, “Contact
Us”, “Home” and “Search”.
These instructions are available from every page
in the same manner as you arrived here. A click on “Site Map”
will take you to a simple outline of the site that can be used in
lieu of the menus if needed or preferred. As mentioned before, “Contact
Us” will take you to a list of resources with phone numbers,
addresses, and email addresses where appropriate.
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Searching for specific
information: To implement a search within our site, at the
bottom of any page, just type the text you are looking for in the
white box just after the word “Search” and then click
GO. Using general terms should be effective. The search will bring
up a list of locations in our site that use the word(s) you requested
with the context surrounding that word. You can click on any appropriate
link from that list to take you to that location. To return to the
Search list, use your BACK button in your browser software or implement
a new Search by typing something new in the box and clicking “GO”
again.
To implement a search for information NOT found
on our site, we recommend using one of the major search engines
found on the Internet such as, http://www.yahoo.com,
http://www.excite.com,
http://www.askjeeves.com,
http://www.hotbot.com,
or http://www.northernlight.com.
We don’t recommend any one over the other. Try them and others
to find your favorite.
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Contacting us by phone
or email: Click on “Contact Us”
at the bottom of any page for a list of contact information, you
can click “Organizational Chart”
under the “Employment & Human Services”
menu to find that name, position, and email address of most members
of our department. Most appropriate contact information can be found
within the relevant section you are browsing.
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